*This product is ONLY FOR HOME CUSTOMERS.The Neofect Smart Glove for Home is designed for personal use. We also have clinic products which make it possible to register multiple patients in one software. If you are interested in clinic products, please contact us here.
HERE IS WHAT YOU SHOULD KNOW.
- Welcome Call
- Submit the RX (Download here) from a licensed professional. A prescription is required for this product.
- Neofect can assist you with obtaining your prescription
- After purchase, Neofect may contact you to obtain your prescription
How do I know which product is right for me?
Click here to find out if you're a good fit.
What size do I take?
Print it on standard letter-size paper to find your size:
- 3.5" - 6.5": Small
- 6.5" - 9": Medium
- 9"+: Large
Medicare and Medicaid do not cover Neofect devices at this time. However, if you have Medicare Advantage or other private insurance plans, see below:
At this time, all private health plans are considered “Out of Network” with Neofect. This means that reimbursement for your product is not guaranteed, and you will be responsible for full payment of the device.
Any amount of money obtained from your health insurance will be credited to your account. If your claim is denied, we can appeal the claim on your behalf.
The health insurance process is usually completed between 14 to 90 days. This will not affect the shipping of your products.
Neofect account managers will assist eligible candidates navigate through insurance coverage process.
Yes. Your 14-day trial period starts after an initial coaching from one of our in-house Clinical Specialists. You will receive two complimentary product training sessions within this trial period to ensure proper fit. During the trial period, if you decide the device is not the right fit, you can return the device and receive a full refund.
Are the Smart Glove and Smart Board robotic?
No, the Smart Glove and Smart Board are not robotic and do not move your arm or hand for you. These devices require you to have some active movement in order to use them successfully. These products are able to quantify even small movements of the upper extremity to better promote repetition, optimal for brain retraining to improve motor function.
How often should I use the device?We recommend utilizing our devices for a minimum of 5 times per week for about 30 minutes a day to promote meaningful changes in arm function. This frequency of engagement is validated in our research related to both the Smart Glove and the Smart Board. (ref. Shin et al. J Neuroeng Rehabil. 2016;13:17)
What kinds of other therapies can be used with the Smart Glove?
The Smart Glove can be combined with certain orthoses and real-world objects to improve context of gameplay. Please contact us if you have any questions about these therapy concepts.
Does my device come with any additional services?
Upon receiving your device, you are eligible for two online video product training sessions with one of our in-house Clinical Specialists to ensure your comfort and capability. Our customer service and IT team will also be available to support you with any questions or concerns throughout ownership of your product.
Want to know more? Click here to get in touch with us.
Special Promotion for the Neofect Smart Device User!
Learn The Neofect Smart Rehab Solution in 5 Minutes
Neofect Smart Solutions Model
Motion capture with smart device + Digital training contents + Online coaching
What is the Smart Glove?
Why Smart Glove?
What is the online coaching session?
- Neofect Home software *(includes updates)
- Neofect Smart Glove
- 10'' tablet or Android box
- Silicone replaceable parts
- AAA Battery x4
- 2 complimentary online sessions with our staff clinicians
- 14-day risk-free trial